FAQ

Q. How do you get the ice so clear?
All of our ice is frozen from distilled water making it food safe and crystal clear. But the real secret to making ice clear is keeping the water moving while it is freezing. No additives are added, just lots of TLC.

Q. When does the ice sculpture begin to melt?
Not a bad question when you consider that most of our ice comes to you super cold and frosted. We try to have everything set up about half an hour ahead of your doors opening so the ice sculpture has started to melt and shine up real nice.

Q. How long will my ice sculpture last?
A. Most sculptures will last from 4 to 6 hours; however there are a lot of variables that factor into the melting of ice sculptures. The size, detail, temperature of the room and sunlight are some of them. At normal room temperature ice melts about ¼ inch per hour.

Q. What do we do with the sculpture when the party is over?
In most cases you can toss any remaining ice after the event is over or we can return for a small fee to do so for you. It is unadvisable to leave it unattended till the next day.

Q. Are the sculptures molded?
No, virtually everything is custom carved from 300 lb blocks of crystal clear ice. We can combine blocks to make larger sculptures or cut smaller pieces from the block. We are however able to mold our punch bowls to include flowers or other such inserts.

Q. Are your ice sculptures produced with a machine?
Ice Decor utilizes some of the most modern technology in producing precision logos. However
nothing replaces the artistic touch we bring to each and every sculpture.

Q. What other kinds of ice items do you make?
The short answer is; whatever you need. We provide everything ice from crushed to cubes and spheres. We love problem solving and making your ideas become reality.

Q. What are the prices of ice sculptures?
As a rule of thumb we start our basic single block ice carvings at between $250.00 and 300.00. That said, size and complexity are two factors that go into pricing a sculpture. Ice bars are priced according to length at 150.00-175.00 per linear foot. Centerpieces or multi block sculptures are priced according to quantity and size.

Q. Where do you deliver to?
Our sculptures are almost all delivered in person and then set up for you. We do so within a 5- 6 hour radius of Langley where we are located. That doesn’t mean we don’t ship ice further. It just means we enlist the help of refrigerated carriers.

Q. How do I go about ordering an ice sculpture?
Our website has an order form that guides you through important questions. But we love to talk with you in person since understanding exactly what you need is key. Give us a call at 604-513-8030. Or email us directly at info@icedecor.ca.

Q. How long in advance do I need to place my order?
The more time we have the better. We like to have one month notice for each sculpture whenever possible; however, we are flexible and will try to meet your every need.

Have a specific question you want answered?